Kensington Financial Services
82 Shipsters Road Kensington Park
SA 5068

RE: LETTER OF APPRECIATION, SIMON BURGE

I have no hesitation in recommending Simon Burge at Kensington Financial Services to any individuals or companies who are seeking a personable, empathic and trustworthy financial services advisor that provides a high level of customer service, professionalism and advice.

Simon invests his ‘spare time’ by providing pro-bono financial advice and support to cancer battlers like me – through the Cancer Council of Australia. My wife and I were introduced to Simon soon after I was diagnosed with a rare and terminal cancer in July of 2011. Simon’s assistance could not have been more instrumental, and marked a pivotal turning point in our battle with the disease.

At each and every step of the way, Simon has gone above and beyond the call of duty to do everything he can to make our life easier and less cumbersome – especially critical support when faced with a litany of forms, administrative black holes and the bureaucracy that comes with claiming entitlements from insurance and superannuation firms. His communication has been proactive and consistent.

From our first meeting he took a large stack of mounting correspondence and sorted out our financial options, our life insurance and salary continuance insurance policies. He has continued to help us apply for benefits at each step and unexpected twists and turns of our journey. Simon took over communication with our insurers as their main point of contact, often chasing them to ensure that we weren’t without funds due to their innate administrative lethargy. He used the initial paperwork/forms we provided him in our first days to pre-fill out a growing mountain of forms for us, so that we only need to review and sign as required . . . literally taking weeks and weeks of administrative paperwork out of our hands. Even over a year later – this is still his practice. This has allowed us to focus on my health and spending time with family and friends – an especially valuable gift of time when dealing with a terminal illness.

Through all of the ups and downs of my health journey, Simon still takes the time to read my health journal updates on CaringBridge, has donated personal funds towards a laptop when I was spending so much time in hospital, donated funds towards sponsoring my journal at CaringBridge.org and still makes time to touch base simply to ask how I am feeling and how my wife is coping. He has an incredible amount of genuine empathy and caring — underscored by the consistency of his thoughtfulness and generosity for well over a year now.

Given that Simon has not earned a cent from us or our insurance companies (as all our policies were pre-existing) – we can’t find strong enough words to express our appreciation for the heavy burden he has lifted from our shoulders and the excellent professional advice and insight that he continues to provide.

My wife and I would like to express our sincerest gratitude to Simon Burge and Kensington Financial Services for the generous support he has been so willing to provide. Confidently, and without hesitation, my wife and I are pleased to enthusiastically recommend Simon to anyone seeking personal finance or corporate financial services solutions.
Sincere regards,

James J. Jancu
Principle Consultant